FAQ

Where is Sunsalt based?  

We are blessed to be based in the Northern Rivers town of Mullumbimby.  You can usually find us at weekend markets on the Gold Coast and the Byron Shire. 

What are Turkish towels?

A Turkish towel is a loom woven towel of 100% Turkish cotton. Turkish towels are also called foutas, peshtemals or hammams and were first used in Turkish bathhouses in the 17th century. Turkish towels can be used any time a towel is needed and can also be used as a sarong, a turban, a throw, a shawl or a blanket.
                                                 

Where are your towels made?

All our towels are manufactured in Turkey using the traditional craftsmanship of hand looming organic Turkish cotton. The Turkish family we work with has passed down their unique style and knowledge from generation-to-generation.

                                             

Why is Turkish Cotton so great?

Turkish cotton is a premium organic cotton which is only grown in three areas of Turkey. Turkish cotton has extra-long fibres. Using cotton with longer fibres means there are fewer joins which produces stronger and smoother cotton threads, making this material ideal for towels. Towels made from Turkish cotton become softer and more absorbent with successive washing & use.
 

How big are your towels?

Our towels are approximately the same large size at 1m wide x 2m long. However, every piece is slightly different due to the traditional hand looming practice.

 

What’s the best way to care for my towels? 

Please soak your towels overnight prior to first use.  Cold wash, avoid bleaching detergents or softeners.  Line dry in shade or use spin cycle on machine. 
*Please note products may slightly fade over time due to sun exposure.

Where do you ship? 

Sunsalt currently ships Australia and NZ wide. Please contact us at contact.eileenstore@gmail.com if you are interested in ordering from other locations.

When will my order be shipped?

We ship all orders Monday through Friday – all orders are processed within a 48 hour period during business hours.

What payment options do you offer?

We currently offer VISA, MASTERCARD and PAYPAL.